Shipping Information

Dendrobium Orchids

To Order

Ordering is now simple and secure with our online ordering form. Be assured that your transaction is encrypted with today's state of the art technology to keep your personal information private. We do not sell your information to any other organization and regard your privacy as we do our own. Feel free to order with complete security and privacy.

GUARANTEE

Our flowers, leis and plants are guaranteed to arrive in perfect condition. Follow care and handling instructions provided to insure satisfaction. Flower sizes and colors may vary according to seasonal availability. Standard containers are black or white. Flowers do not come arranged as shown but are shipped in a box with arranging instructions.

SHIPPING INFORMATION

  • Shipping is included with your order.
  • For delivery to Canada, please call 1-800-840-3660.
  • For orders to Alaska add an additional $10.00.
  • SHIPPING IS AT CUSTOMER'S RISK DURING EXTREME WEATHER CONDITIONS.
  • Orders are shipped directly from our nursery via Fed Ex or UPS standard service.
  • Please allow a minimum of 2 business days to complete a delivery.
  • No deliveries available on Saturday, Sunday, Monday or Holidays.
  • Please check addresses carefully. We are unable to guarantee orders for which we are given an incorrect delivery address & there is a $10 rerouting charge for the correction.
  • Signature required is extra. Packages may be left if no one is home. Signature requests can delay delivery and cost an additional $2.00.
  • We cannot ship to P.O. boxes or guarantee shipments to hospitals.
  • Upgraded options may be available for additional fees. Call 1-800-840-3660 for details.

SHIPPING SCHEDULES FROM HAWAII
(Ship early, whenever possible, to allow extra time in case of delays.)

TO THE WEST COAST
Delivered by end of next business day*:
(with the exception of some remote locations)
WE SHIP MONDAY thru THURSDAY
FOR DELIVERY TUESDAY thru FRIDAY

*Shipments to California may experience delays due to Department of Agriculture inspection regulations.
*We are prohibited from shipping potted plants to Arizona due to Department of Agriculture regulations.

TO ALL OTHER LOCATIONS
Delivered by end of 2nd business day:
WE SHIP MONDAY thru WEDNESDAY
FOR DELIVERY WEDNESDAY thru FRIDAY

ALTERNATE ORDERING INSTRUCTIONS

Call 1-800-840-3660. Our order lines are available 24 hours a day for your convenience.
Please have your order and credit card information ready so we can process your order quickly.

Send mail to htd@hawaiiantropicals.com with questions or comments about this web site.
Copyright © 1999 Hawaiian Tropicals Direct